Ⅴ. 首字母填空(每题1分,满分10分)
根据短文内容及首字母提示，在空格处填入一个适当的词使短文完整。
文化意识 跨文化交流 When travelling or communicating with foreigners，we often meet cultural differences—from dining rules to greetings. Adapting to these differences isn't just for foreigners；it's something everyone can work 1. o. The key is to stay curious and appreciate each culture's uniqueness.
First，2. s clear goals for cultural learning is crucial. Vague goals like "learning Korean culture" will confuse you. Instead，try specific ones："I'll learn 3 Korean table manners this month." This helps track progress and keep interest.
Respecting local customs is another must. There's no 3. m shortcut(捷径)to it. Even strange customs should be followed to avoid offense. A tourist once took off shoes before entering a Korean home—this small act made the 4. h feel respected.
Patience matters too. You'll face awkward moments and misunderstandings. Don't get discouraged； calm down to ask and 5. k adjusting(调整). "Understanding takes time" holds true here.
A tolerant attitude avoids conflicts. When a foreign custom differs from yours，hold back judgment—this openness makes others feel accepted. Without it，small gaps may become big arguments；with it，cross-cultural chats are more pleasant. Tolerance plays a key 6. r in smooth communication.
Avoid calling cultures "good" or "bad". Each has its own history and values. 7. F on understanding，not judging superiority(优越性). Enjoy exploring differences，and the process will be more pleasant.
Finally，understanding cultural differences is a journey，not a destination. Enjoy discoveries：learning a festival's origin，trying a traditional dish， or solving a misunderstanding—these broaden your eyes and make you a 8. b communicator，one who connects easily with people from different backgrounds.
In short，you can 9. r smooth cross-cultural interaction. With clear goals，respect，patience and tolerance，you can handle any difference. Start today，and you'll be surprised at how much you can achieve. Wonderful experiences await—all you need is to take that first 10. s.

Ⅵ. 阅读与回答问题(每题2分,满分10分)
根据短文内容，回答下列问题。
One of the challenges in communication is saying "no" when you need to. Often we promise to do things even when we should refuse. This leads to stress when we break our promise，and we then feel bad for not keeping our word and lose trust for not keeping our promise.
|Do you say "no" to your friends?|
|----|
|Charmer：Never. I come from India. For me，refusing people is difficult，especially when they are my friends. My parents also told me that refusing the elderly is considered disrespectful and discouraged.|
|Judy：No，I don't. I am afraid that every time I do this，I will disappoint someone，make them angry and hurt their feelings. The person might think I am unkind or rude.|
|John：Yes，I do. My value does not depend on how much I do for other people. And learning to say "no" has been one of the best things I have done for myself.|
Learning how to say "no" is a great thing you can do for yourself. You won't let your work overload，and you'll have time to do what really matters to you. Remember that the best way to learn how to say "no" is to practise more. But in saying "no" you still need some skills. The U-S-A method works very well here. It stands for：
Understanding：It is important to show the other persons that you understand the inconvenience they will experience. If they don't feel your understanding，they could become upset and difficult. Show understanding with a sincere statement(表述).
Situation：Explain exactly why you will have to refuse that person's request.
Action：It is acceptable to tell the person whom you are refusing，what you can and will do.
(3) Tell him/her what you can help(1) Show your

(2) Explain the
In most cases，when you show empathy(同情)with an understanding statement，explain the situation，and tell the person what you do，you will comfort that person. You will be effectively and politely saying "no" without causing anger and unhappiness.
1. How may people feel when they break the promise?

2. Who hasn't said "no" to friends?

3. What's the best way to learn how to say "no"?

4. Please fill in the blanks.
(1) (2)
5. What do you think of the U-S-A method? Why do you think so?