听一段对话,回答第11、12小题。
(
B
)11. What happened when Dickens was 19?
A. He became a great writer.
B. He began working as a reporter.
C. He began to work to support his family.
(
B
)12. What made Dickens's hard times come to an end?
A. An important job.
B. His books.
C. Moving to London.