听一段对话，回答第11—12小题。答题完毕，请等待“嘀”的信号，进入第一篇短文。
()11. What advantage（优势）does the man mention?
A. Great patience and creative ideas.
B. Rich knowledge and a quick learning ability.
C. Communication skills and work experience.
()12. How many hours does the company have for work every day?
A. Six hours.
B. Seven hours.
C. Eight hours.

听第一篇短文，回答第13—15小题。请根据短文内容，选择正确答案，完成信息记录表。答题完毕，请等待“嘀”的信号，进入下一篇短文。

()13. A. hard-working B. helpful C. confident
()14. A. fun stories B. useful advice C. new ideas
()15. A. carefully B. actively C. patiently

听第二篇短文,回答第16—20小题。
()16. Where did the accident take place?
A. In the hospital. B. On a bus. C. On a train.
()17. What did Li Cheng take with him to the train?
A. A first-aid box. B. An AED. C. A mobile phone.
()18. Who first did CPR on the old man?
A. The station master Li Cheng.
B. A young station worker.
C. Two doctor passengers.
()19. Why did workers move people aside?
A. To create enough space for the help.
B. To make it easier for the train to leave.
C. To ask other passengers to leave the station.
()20. What can we know about the whole event?
A. It lasted more than ten minutes.
B. The old man was sent away before he breathed again.
C. People's joint efforts and timely help made a big difference.